Selected Product:
iPhone 12 mini - 5G
Tutorials
- Review our Privacy Policy
- Get to Know your My Account App
- View Payment History
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Forgot Password
- Get My Referral Code
- Log Into My Account App
- Update Contact Info (Name and Contact Number)
- View and Use Rewards
- Set up Auto Pay
- Update Login Info (Email, Password, and Security PIN)
- PIN Top-Up (In-Store Purchase Only)
- Activate a Device
- Download My Account App
- Sign Up for Rewards
- Port My Number
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Add a Line
- Activate Your Device
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
- How do I set up and use Apple Pay?
- How do I use the Translate app?
- How do I update my installed apps?
- How do I download apps to my iPhone?
- How do I access and manage my files?
- How do I back up my iPhone?
- How do I download apps or games to my iPhone?
- How do I update my installed apps?
- How do I sync my iPhone with iTunes?
Review our Privacy Policy
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Tap the three horizontal lines in the left corner to open the "More Options Menu" tab. Then, tap "Support & More."
Note: If you forgot your password, follow the steps in Forgot Password to reset.
Helpful?
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Chat with one of our agents live. We will get back to you in a few minutes.
Call Directly
Need guided support? You can call us directly and we will help you.
Phone Support:
1-877-430-CELL(2355)