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      How do I enable LTE?

      By default, your phone is set to automatically choose the best available network. If your phone is not connected to a network, you may be in an area where service is not yet available or you may also be in an area with poor wireless coverage.

      If you are indoors, try moving closer to a window or the perimeter of the building, or try going outside.

      If changing your location does not solve your problem, try restarting your phone by turning it off and then on again.

      NOTE: Not all Networks or Network Services are available on all devices or in all areas.

      To verify your network, follow these steps:

      NOTE: You must temporarily turn your Wi-Fi Connection to "Off."

      1. From the main screen, slide the screen up to display your apps.
      2. Locate and tap the "Settings" icon.
      3. Locate and tap "About phone."
      4. Tap "SIM status" or "Status information."
      5. Then, tap "SIM card status."
      6. Look under
        • "Mobile network state" for your current network state.
        • "Mobile voice network type" for your current network type.

      SAMSUNG DEVICES

      To verify your network settings, follow these steps

      1. From the main screen, slide the screen up to display your apps.
      2. Locate and tap the "Settings" icon.
      3. Tap "Connections."
      4. Tap "Mobile networks."
      5. Under "Network mode", the "Automatic" mode should be selected.

      OTHER ANDROID DEVICES

      To verify your network settings, follow these steps

      1. From the main screen, slide the screen up to display your apps.
      2. Locate and tap the "Settings" icon.
      3. Tap "Network" or "Network & internet."
      4. Tap "Mobile network."
      5. If necessary, tap "Advanced" to view additional options.
      6. Under "NETWORK," the "Automatically select network" option should be switched to "On,"

      Helpful?

      Selected Phone:

      XT1920DL

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          1-877-430-CELL(2355)

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