Selected Product:
iPhone 12 mini - 5G
Tutorials
- Review our Privacy Policy
- Get to Know your My Account App
- View Payment History
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Forgot Password
- Get My Referral Code
- Log Into My Account App
- Update Contact Info (Name and Contact Number)
- View and Use Rewards
- Set up Auto Pay
- Update Login Info (Email, Password, and Security PIN)
- PIN Top-Up (In-Store Purchase Only)
- Activate a Device
- Download My Account App
- Sign Up for Rewards
- Port My Number
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Add a Line
- Activate Your Device
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
- How do I set up and use Apple Pay?
- How do I use the Translate app?
- How do I update my installed apps?
- How do I download apps to my iPhone?
- How do I access and manage my files?
- How do I back up my iPhone?
- How do I download apps or games to my iPhone?
- How do I update my installed apps?
- How do I sync my iPhone with iTunes?
Set Up an eSIM
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A notification should display on your lock screen. If it does not display, from the lock screen, swipe up from the middle of the screen to go to your Notification Center.
Tap the notification “Tracfone Cellular Plan Ready to be installed.” Then, select “Open” to begin your eSIM setup.
Note: If the notification does not display on the Notification Center, locate and tap the “Settings” icon.
Then, tap the message at the top of the screen.
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Phone Support:
1-877-430-CELL(2355)